Equipment (scanners and printers):

- The equipment must be returned in the same boxes in which they were sent;

- Can not show signs of use;

- Scratches; broken or missing parts

Consumables:

- Consumable returns are not accepted after the boxes have been opened. Only returns of consumables are accepted in the original boxes without opening signs.

Non-return items:

- Software

- Download solutions in a digital format

- Used equipment

- Equipment purchased in 2nd hand

- Formation